Shakirah Ball

Shakirah Ball oversees operational excellence and customer experience at Rideez. With a background in hospitality management and customer service, she ensures that every interaction with Rideez is seamless and memorable. Her team focuses on quality assurance, host support, and continuous service improvement.

Shakirah Ball brings extensive experience in hospitality management to her role as Vice President at Rideez. Her career began in luxury hotel management, where she developed a keen understanding of what makes travel experiences truly exceptional. At Rideez, Shakirah champions a customer-first approach, implementing systems that ensure every user interaction meets the highest standards of quality and reliability. Her team's focus on continuous improvement has resulted in a 95% customer satisfaction rate across the platform. Shakirah's commitment to excellence extends beyond operations; she actively mentors team members and fosters a culture of empathy and attention to detail throughout the organization.